Contact Us

What's the fastest way to contact you?

The fastest way to contact us, during office hours is by phone, followed by completing our Contact Form above.

• Call us on 1300 574 719
• Complete the Contact Us form above

What info will I need to give when I contact noddle?

If you are an existing customer or have an application already started with us, we will need to confirm your ID, so please have the below ready, otherwise for general enquiries, we'll just need your name and a contact email or mobile number to get back in touch with you.

To query your application or loan:

• Your application or loan number - if you have it
• Your first and last name
• Your address
• Your date of birth

For general enquiries:

• Your first and last name
• A contact number or email address to get back in touch with you

What are your office hours?

As a digital company, our online application is available 24/7, every day of the year.

If your customer service agent needs to get in touch with you, this will be during normal office hours.

Our office hours are:

• Monday to Thursday: 8:00am till 5:00pm EST
• Friday: 8:00am till 4:00pm EST
• Saturday: 8:00am till 12:00pm
• Sunday: Closed

Can I apply out of office hours?

Sure, you can apply online anytime of day or night 365 days of the year!

Once your application is complete, in most cases we should be able to find you your best loan rate and provide you with a loan offer automatically.

However, if you apply out of hours and your application is incomplete and or additional information is required, you may have to wait till we are back in the office for your loan to be completed, and if approved and the loan offer accepted, funded.

How can I check the status of my application?

Most applications can be completed smoothly and a loan decision provided either directly as part of the application or within around 60 minutes of application, during regular office hours. If you have a query about your application, you can contact us by phone or complete our Contact Us form above.

• Call us on 1300 574 719
• Complete the Contact Us form above

Can I email you my bank statements?

Noddle is happy to accept bank statement information 24/7 via its fast and secure, encrypted bank statement upload portal. As Noddle offers an entirely online loan application process, with an integrated application loan assessment and decisioning platform it is not able to offer both a manual bank statement submit facility and deliver the fast turnaround from application to assessment that our customers expect. Whilst the customer service agent assigned to you may make contact to verify information on your loan application, their enquiries do not extend to accepting emailed bank statements.

Where are you located?

Our head office address:

• Noddle, Level 1, 349 Coronation Drive, Milton QLD 4064

Can I visit your offices?

No, sorry. We are a 100% online business, so the best way to contact us is via phone or email and we'll do our best to get right back to you as soon as possible, during regular office hours.

How can I contact you out of office hours?

The best way to contact us out of hours is by messaging us using the Contact Us form above.

• Use the Contact Us form above on this page